Castellano LG has chosen Correos and MRW as suppliers of the delivery service of our products. If you want another provider, indicate it on the file of your order and we will inform you of the corresponding rates.

No deliveries are made on Saturdays, Sundays or on holidays. The shipments will be processed within 48 working hours following the confirmation of the same, once validated the receipt of payment or confirmed the completion of payment by bank transfer.

The payment systems that the web of CastellanoLG admits are the bank transfer or payment through the secure platform of Sabadell Redsys.

If you want your order to be handled in formula against reimbursement (only in destinations that this option is possible), indicate it in the order form, we inform you about the surcharge that the transport companies apply.

Delivery will be made in the address provided by the customer, usually within seven business days after receipt of the order. Unless during the purchase process, a different delivery time has been offered. No are delivered to P.O. boxes.

Our customer service will contact the customer beforehand to specify any impact on the product or form of shipment. In the event that by force majeure the shipment could not be managed, CastellanoLG will contact the client for the acceptance of the new term of delivery or for the return of the amount of the order.

We advise our client that, due to the structure of craft company, we can not guarantee the stockage of all our products, but we inform, if so, the time necessary for the manufacture of such
article.

DELIVERY FEES

- Shop (Madrid (Spain) only):

Free

- Iberian Peninsula (including Portugal and Andorra):

5,49 € + VAT

- Balearic Islands and Ceuta and Melilla:

5,79 € + VAT

- Canary islands:

7,44 € + VAT

- Zone G1 (Germany, Austria, Belgium, Denmark, France, Holland, Italy, Luxembourg, Poland, United Kingdom, Czech Republic and Switzerland ):

10,74 € + VAT Up to 2 Kg.

17,36 € + VAT Up to 4 Kg.

- Zone G2 (Bulgaria, Slovenia, Estonia, Finland, Greece, Hungary, Ireland, Latvia, Lithuania, Norway, Slovak Republic, Romania, and Sweden):

10,74 € + VAT Up to 2 Kg.

17,36 € + VAT Up to 4 Kg.

- Zone G3 (USA and Canada):

14,05 € + VAT Up to 2 Kg.

22,31 € + VAT Up to 4 Kg.

- Zone G4 (Brazil, Chile, Colombia, Panama and Puerto Rico):

19,84 € + VAT Up to 2 Kg.

26,45 € + VAT Up to 4 Kg.

* If you make a purchase exceeding 250 the shipment will be free